Shipping & Return Policy

Shipping Policy

We currently ship exclusively within the United States. However, due to varying state and local laws regarding hemp-derived cannabinoids, certain products may not be available for shipment to specific states or jurisdictions.

It is your responsibility as the customer to know and comply with your local laws before placing an order. By purchasing from our website, you represent and warrant that the products ordered are legal in your jurisdiction and that you are of legal age to purchase and receive them.
We reserve the right to Limit or restrict product availability based on your shipping address, Cancel any orders that violate applicable state or local laws, Refuse or refund orders where we have reason to believe that the product is restricted, prohibited, or otherwise not allowed to be delivered to the provided location.

We make a good faith effort to stay updated on relevant legislation; however, laws and enforcement priorities change frequently. We are not responsible for any legal consequences, including but not limited to seizures, penalties, or delays, that may result from your purchase or delivery.

Return Policy

All Sales Are Final.

All purchases made through costabrand.com are final. Due to the nature of our products, we do not accept returns, exchanges, refunds, or store credit.

By completing a purchase, the customer acknowledges and agrees to this policy.

Once a product has shipped, it cannot be returned, whether opened or unopened. This is standard practice for consumable hemp/cannabis-adjacent products, both for customer safety and regulatory compliance — we cannot guarantee the integrity of a consumable product once it has left our facility and re-accept it into inventory.

Order Cancellations

Orders may be canceled only before they ship. Once an order has been processed for shipment, it cannot be canceled, modified, or refunded.